Shipments and payments
All products purchased on www.luisaboutique.com are delivered by courier to the adress you write on the order form and shipped within:
- 5 working days following the receipt of order confirmation, if the destination is in Italy, delivery time depends on the recipient geographic area;
- From a minimum of 4 days to a maximum of 8 days following the receipt of order confirmation if the delivery destination is in UE. Delivery times depend on the country of the recipient.
- From a minimum of 4 days to a maximum of 8 days following the receipt of order confirmation for all the other destination countries. Delivery times depend on the country of the recipient.
Delivery times may be delayed on holiday days; couriers carry out the delivery from Monday to Friday, excluding the holiday days relating to the national calendar of the destination country.
Gambalunga shall not be responsible for any delay in the delivery of products that is not predictable and for which Gambalunga does not itself have responsibility. Shipping costs relating to stadard shipping method may vary depending on the product size and on the destination coutry. Free delivery is applied only when promotions implemented by the website provides it. For credit card payments, a further working day need to be added to the normal shipping timeline, to allow standard administrative control procedures. For payments by wire transfer shipping times are calculated from the date payment is effectively received.
Orders on www.luisaboutique.com can be payed by:
- Advance Bank Transfer;
- Credit Card;
Payment by credit card
If you choose to pay by credit card, transaction is implemented by the secure PayPal server or another security program verified by Gambalunga srl. Under any circumstances and in any stage of the payment process Gambalunga srl will be able to recognise your credit card inside information, transmitted trough a security system directly connected to the bank managing the transaction. No computer archive of Gambalunga will keep such data, therefore under no circumstances shall Gambalunga be responsible for any potential fraudolent and illicit use that third parts can make of credit cards upon payment.
Payment by PayPal
If you select this method of payment, you will be transferred to the provided page, where you can enter the right credentials and make the payment.
Payment by bank transfer
If payment is made by bank transfer, you will be displayed the banking details for the payment, during the finalization process of the order placement. Possible transfer costs and currency exchange costs applied to the bank are charged to the customer. We remind you that in this case the order will be shipped only when payment is received by the bank.